In any business, including the steel business, customer service will ultimately determine your success. Just like the restaurant business, if the waiter is not attentive or responsive to your requests, and it takes forever to get a drink or food, you probably will not return, no matter how great the food is. (more…)
Not all steels are the same. In fact, there are over 3,500 different grades of steel, each encompassing unique physical, chemical, and mechanical properties to make them ‘custom-tailored’ to suit specific applications. Even within certain groups of steel like Abrasion and Wear-Resistant steels (AR steel) there are many different grades, each with different chemistry and mechanical properties that yield different performance. (more…)
Quality dies, molds, fixtures, machine parts, and cutting and punching tools are at the very heart of manufacturing operations. Everyone who constructs, uses, and/or maintains these components must ensure that their quality is sufficient and cost-effective for meeting long-term production requirements. As such, the cheapest option isn’t always the best.
While steel is generally considered to be a symbol of modern times, these remarkable modern composites that are available to us today are the result of over 6,000 years of progress and development.
A Gift from the Gods (Pre-Historic Iron)
Though iron—the primary metal in steel composite—is usually associated with the later ages of mankind, archaeologists have found that metallurgists have been working with iron as early as 4000 B.C.—hundreds of years before the start of the Bronze Age—using iron from meteorites to make weapons, ornaments and tools. This iron was known as the “Gift from the Gods”, and even into the Iron Age, meteorite iron was prized.
The bitterness of poor quality remains long after the sweetness of low price is forgotten.
In our many years of experience in this industry, we have found that some purchasing managers tend to forget this truism when buying abrasion resistant steel materials for their operations. On occasion, some may believe that by paying the lowest price, they are helping to lower production costs and ultimately, make more profit.